Tech Stories 11 – VIP Clients

Tech Stories 11 – VIP Clients Francoise C. Francoise normally does not have many problems but from time to time has the odd issue. Normally when there is a problem is when she gets her passwords in a mess. Being a VIP client she has ability to call, email or whats app for technical support outside...

Tech Stories 10 – iPhoto no more !

Tech Stories 10 – iPhoto no more ! Saskia M. Saskia is one of my best clients, several time a year she drives down to Marbella to sit with me in our favourite cafe and we go through how to organise her pictures. Sine the latest upgrades from Apple she prefers iPhoto over Photos and we are in a constant...

Tech Stories 9 – Setting up new iPhone !

Tech Stories 9 – Setting up new iPhone ! Julia W.  – Self Employed Transferring form a old phone to a new phone can sometimes be complicated. Apple has made this process easier and easier over the years, but I am a firm believer in having a solid backup first before transferring. I like to have a...

Tech Stories 8 – Filling up your Mac !

Tech Stories 8 – Filling up your Mac ! Fabien F. Art Gallery Owner and Collector Fabien is always in a constant struggle to not fill up his computer. He receives hundreds of high resolution photos and many emails every week. So trying to keep space on his the machine is top priority. It is good from time...

Tech Stories 7 – Time Machine !

Tech Stories 7 – Time Machine ! Barry H. – Inventor Dead Hard Drive. Fortunately for Barry he reads my emails and social media notices. He had his Time Machine Hard Drive backup from back in October, so not all of his current work was saved but he had most of it. If he did not have his backup...

Tech Stories 6 – Seniors and Tech

Tech Stories 6 – Seniors and Tech Mr Waxman When helping seniors with tech, we have to apply a completely different way of thinking. We have to adapt to their environment and what they are capable of doing. The most difficult part about dealing with seniors is trying to get them to do things for...

Tech Stories 5 – Apple ID ?!

Tech Stories 5 – Apple ID ?! Janis Leader Apple ID –  Whats that ! Probably the most important password you have if you own a Apple Mac, iPad or iPhone. Source (https://www.justaskgemalto.com/en/difference-apple-id-icloud-id/) Despite the fact that there are millions of Apple users...

Tech Stories 3 – Backups !

Tech Stories 3 – Backups ! Today we saw Frank Westermann www.frank-westermann.com Frank has a iMac 27″ 3Tb Fusion Drive, about a month ago I got the familiar call about how his computer was slow. I went around the following day and we did some hardware tests and saw that both internal...

Tech Stories 2 – No Backup 1143 Days !

Tech Stories 2 – No Backup 1143 Days ! Today I met with Lukas, Lukas has not done his back up for 1143 days ! That means everyday when he would turn on his computer he would make a conscience decision to tell the Time Machine notice to go away. When my Time Machine is not working for one day I start to...